Terms of use 


These "General Conditions of Sale" apply to legal transactions relating to products marketed to its customers by the company IDEAL SHOES within its virtual store.


The following words or expressions will have the following meaning in the context of these presents:

Registration: You will have to register as a "professional" and enter your SIRET number or VAT number (or identification if you are not subject to VAT) or even "In Creation" instead. of the VAT number.

Order: refers to the sales contract concluded between and the customer of the Internet store of the company IDEAL SHOES.

Products: refers to all shoe packages sold by the company IDEAL SHOES in its internet store. These are packaged in packages of 12 pairs.

Transaction: refers to all the operations, secure processing, authorizations and agreements inherent in the payment of the price of the Products ordered by credit card.


The purpose of these General Conditions of Sale is to define the terms and conditions under which the company IDEAL SHOES offers and sells its Products to its customers.

These general conditions of sale will prevail over all other conditions appearing in any other document, except prior exemption, express and written.


The customer acknowledges having read, at the time of placing the Order, these general conditions of sale and expressly declares to accept them without reservation.

These general conditions of sale govern the contractual relations between the company IDEAL SHOES and its customer, both parties accepting them without reservation.


Most of the products offered by the company IDEAL SHOES to its customers are immediately available, subject to out of stock.


The automatic registration systems are considered as proof of the nature, content and date of the Order.

The company IDEAL SHOES will confirm to the customer the acceptance of his Order by sending a confirmation message to the email address that the latter will have communicated. The sale will not be concluded until the sending of the said order confirmation.

The company IDEAL SHOES reserves the right to refuse or cancel any Order from a customer, in particular in the event of the insolvency of said customer or in the event of a default in payment of the Order concerned or of a previous delivery or a dispute relating to the payment of a previous order.

Any offer to sell is subject to available stocks. Nevertheless, if, despite the seller's vigilance concerning his stocks, the products prove to be unavailable after the buyer's order, the company IDEAL SHOES undertakes to inform you as soon as possible, and will be able to allow you to cancel or modify your order.

The mentions indicated by the customer, when entering the information inherent to his Order, bind the latter. IDEAL SHOES cannot be held responsible for errors made by the customer in the wording of the contact details of the recipient of the Order (delivery address, billing address in particular) and delivery delays or the inability to deliver the Products ordered. that these errors could cause.


After confirmation of the Order and subject to full payment of the price of the products ordered, the company IDEAL SHOES undertakes to ship to its customer, under its responsibility, the products ordered to the delivery address.

Delivery will be made by Ducros Mory, DHL or any other carrier designated by the Customer during the Order.

Any delays in delivery related to the carrier do not in any way engage the company IDEAL SHOES and do not entitle the customer to claim damages.

The Products ordered are transported at the risk and peril of the recipient.

In the event that one or more of the Products ordered is missing or damaged, the customer or the recipient must make any reservations with the carrier at the time of delivery.

In the event that the customer would like the Products ordered to be delivered to two separate addresses, the latter should place two separate Orders.


The customer has a period of 7 days from receipt of the Products ordered to return them for exchange or refund, except for products marked "neither exchanged nor refunded", note that the return costs are payable. customer charge. In this case, the customer must return the new Products, intact in their original packaging to the following address:


8-10 rue de la Haie Coq

CIFA Center - Lot n ° 61

93300 Aubervillers  France

In case of exercise of the right of withdrawal, the company IDEAL SHOES undertakes to reimburse the sums paid by the customer, free of charge, with the exception of return costs.

The reimbursement is due within a maximum period of 30 days in accordance with the law in force.


The price is expressed in euros and as an amount excluding tax (HT), excluding delivery costs.


The price invoiced to the customer is the price indicated on the Order confirmation sent by the company IDEAL SHOES.

The price of the Products is payable in cash by one of the means of payment offered on the site on the day of the actual order.

The Order validated by the customer will only be considered effective when the secure bank payment center has given its agreement to the transaction.

For any payment by check (except cashier's check), a request for payment by our insurer will be necessary beforehand. In all cases, an email will be sent to you to inform you of whether or not your check has been accepted. In case the check will not be accepted, only a payment by credit card or by transfer will be accepted by our company.


These general conditions of sale are subject to French law.


The responsibility of the company IDEAL SHOES will, in any event, be limited to the amount of the order and cannot be blamed for simple errors or omissions which may have remained despite all the precautions taken in the presentation of the products.

Otherwise, the PARIS Commercial Court has sole jurisdiction, regardless of the place of delivery and the method of payment accepted.


The products sold benefit from a manufacturer's warranty. Excluded from this warranty are all Products modified or repaired by the buyer or by any other person not expressly authorized by the seller, as well as all products covered by a specific assistance and maintenance contract.

Any return of the product under the aforementioned guarantee must be the subject of a prior agreement by the seller. To this end, the buyer will contact the after-sales service of the seller by formulating his request by e-mail. If the product is recognized as defective, it must be returned in its original packaging. All costs and risks associated with returning the product are the responsibility of the buyer.


The provision of personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and delivery of orders, the establishment of invoices and warranty contracts. Failure to provide information results in the non-validation of the Order.

In accordance with the "Informatique et Libertés" law, the processing of personal information relating to customers has been declared to the National Commission for Computing and Liberties (CNIL).



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